Are you a customer-service super star who's ready to take the next step up?

Do you get people? Understand the needs of others? And are you motivated, energetic, calm in a storm and sales savvy? If so we have the role for you!

This is phone-based role where you deal with inbound customer calls – but you need to love a challenge…you'll be using your wit, charming and anything else you can to convince our customers to stay with us.  You'll be rewarded for your good work with commission and bonuses on top of your salary – which makes the job fun and exciting….see if you can beat your colleagues and retain the most customers!

NZME is home to the NZ Herald and many other regional newspapers. You'll be "the face on the end of the phone" for these brands, so you need to have a professional phone manner, plus you'll need good Word and Excel skills.

Our customer service team is a diverse bunch, based in Ellerslie with onsite parking and some pretty funky new offices. We like to have fun and at the same time pride ourselves in our work ethic and output – so if this sounds like you – get in touch today!

Apply now with CV and cover letter to: Sonali.Banerjee@nzme.co.nz


Applicants for this position must have NZ residency or a valid NZ work permit